All our products are handmade and so are subject to natural variation in size and colour. Goods are dispatched within 3 days. Your order will be confirmed by email and you will be notified if there are any delays. We will always contact you regarding out of stock goods.

Postage
Postage is £2.95 per order with free delivery for orders over £50.

Refunds and exchanges policy
We will exchange or refund goods within 14 days, but postage will not be covered. We will not be able to provide a refund for any goods that appear to have been used. Please always arrange proof of posting (available free of cost at post office counters) when returning goods. We will provide a full refund for all faulty goods. This will include second class postage.

Please follow this procedure when returning items:
1. email us with your order number and details of the goods you are returning.
2. Please return goods to the following address:
Lovethatstuff
29 Coleman Street
Brighton
BN2 9SQ

If you wish to speak to someone at the office:
call 01273 675778 Mon - Fri 1100-1700.
(Answer machine available out of hours or if we are busy).

Goods may be returned by 1st/2nd class mail or Royal Mail standard parcel service if heavy.
Please ensure you get a proof of posting (this is free at any PO counter).
Please note if a return item goes missing in the post we cannot issue a refund unless you can produce a proof of posting.
For orders over £100 please use special delivery and contact us before sending.

Privacy policy
We won't give your details to anyone else. We would like to email you from time to time to tell you of new items coming into stock but if you do not want us to contact you please let us know.